this an an old post but here's what i did. get watch out and time this it's called the 30/30/30. press and hold for the entire time don't let go of reset button. with power on at least 1 min running press and hold reset button after 30 seconds while holding pull power from unit, still holding wait another 30 seconds. now while holding reset power up unit and hold reset button yet another 30 seconds. done let go of reset button this will get you back to gargoyle start up. this prossess works. if you did not get it the first time you did something wrong try again. i know this takes 4 minutes of your day.