Cannot connect to Telstra BigPond via PPPoE

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NJim
Posts: 1
Joined: Thu Feb 26, 2015 3:27 am

Cannot connect to Telstra BigPond via PPPoE

Post by NJim »

My gargoyle router arrived today but I cannot seem to connect to my ISP ( I'm in Australia ).

I have selected PPPoE Wired and input the correct username and password, and yet it just cannot seem to connect at all.

I'm pretty much stumped as to why it wouldn't be working. Any ideas?
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ispyisail
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Posts: 5212
Joined: Mon Apr 06, 2009 3:15 am
Location: New Zealand

Re: Cannot connect to Telstra BigPond via PPPoE

Post by ispyisail »

screen shots please
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Lantis
Moderator
Posts: 7063
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Cannot connect to Telstra BigPond via PPPoE

Post by Lantis »

which bigpond modem are you using?

for your username, did you make sure you also added the "@bigpond.com" to the end?
https://lantisproject.com/downloads/gargoylebuilds for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.
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