Qos and Restrictions lose detail

[Don.48]

Hi, I purchased a GPR02 Gargoyle Pocket Router (v2) feb 2016 - set up rules -all worked, but was unable to save a backup from my android tablet nor from windows 10 - using chrome browser on both.
All rules worked for months then stoped. The rules titles were showing for both QOS up and down as well as restrictions but when I went to edit they were empty.

I then did a restore and started re creating rules (both Qos and restriction) - save and reboot - check - title was there but no details when I tried to edit.

net result is the gargoyle is a simple router - no rules or restrictions at all NBG


all suggestions welcome - I have browsed the forums looking for applicable topics with no success
cheers
Don

[Lantis]

I think a factory reset, or possibly reflash, would be the best practice here.

[ispyisail]

can you access the router at all?

[Eric]

My recommendation would be to upgrade the firmware to 1.9.1. Go to System/Update Firmware, DO NOT click 'attempt to preserve settings' and use this file: http://www.gargoyle-router.com/download ... pgrade.bin

Even though your router is technically out of the warranty period, if you brick your router from doing the upgrade I'm suggesting I'll offer you a refund (reference this forum post when contacting me by email if that happens).