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Settings randomly reset (?)

Posted: Thu Jan 07, 2016 11:58 am
by morglum
Hi everyone,

This is the second time it happens since I bought the TL-WDR3600 since summer.

I woke up this morning, and all the settings are back to default.

Anyone had this happen to them?
thanks!

Re: Settings randomly reset (?)

Posted: Thu Jan 07, 2016 12:24 pm
by dlogictech
morglum wrote:Hi everyone,

This is the second time it happens since I bought the TL-WDR3600 since summer.

I woke up this morning, and all the settings are back to default.

Anyone had this happen to them?
thanks!
Hi morglum,
A few questions... :)
1) Does this happen very often? what is the frequency that this happens.
2) What version of firmware are you using?
3) Did you perform the firmware upgrade with or without the preserve settings?
4) Have you tried to reset the device to defaults and manually re-configuring the system to see if the issue gets resolved?
5) Is it possible that someone may have performed a reset without your knowledge?

Just wondering as your initial query was quite generic and only mentions the router. :)

Re: Settings randomly reset (?)

Posted: Thu Jan 07, 2016 6:52 pm
by morglum
Hi dlogictech,
Thanks for replying!
dlogictech wrote: 1) Does this happen very often? what is the frequency that this happens.
This is the second time it happens since I bought the TL-WDR3600 this summer.
dlogictech wrote:2) What version of firmware are you using?
1.7.1
dlogictech wrote:3) Did you perform the firmware upgrade with or without the preserve settings?
I honestly dont remember, that was 6 months ago.
dlogictech wrote:4) Have you tried to reset the device to defaults and manually re-configuring the system to see if the issue gets resolved?
Well, it did reset to defaults by itself. I'll try re-resetting it to default before configuring it. That being said, one crash per 3 months is hard to diagnose (even though it's a pain in the ass)
dlogictech wrote:5) Is it possible that someone may have performed a reset without your knowledge?
No

Cheers!

Re: Settings randomly reset (?)

Posted: Thu Jan 07, 2016 7:11 pm
by tapper
Hi as you have to do all your settings again you mite want to think about upgrading to the latest build of 1.9 from here:
viewtopic.php?f=14&t=8157
I have same router as you and i can say for sure it's stable.