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No IP assigned from Modem
Posted: Sat Aug 22, 2015 4:21 pm
by hfandy
Hi
I just got TPLink 1043ND and loaded it sucessfully with gargoyle. I can acess the router page through wireless. The router is connected to fiber optic modem (provided by ISP) via Ethernet cable. The problem is that the router doesn't recieve IP address from the modem and hence no internet connection although the internet indicator green light is actually showing internet connection. I tried many things including power-up, changing setup to Disable WAN , synchronized power ups. but the result is the same.
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 5:45 pm
by ispyisail
Might want to talk to your ISP
I understand sometimes ISP's don't like end users changing routers?
Things I would focus on would be "WAN fixed IP" and "MAC address" but talk to your ISP first?
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 6:03 pm
by hfandy
Thank you for your reply, I checked with ISP and they confirm it is Ok to have other routers. I also tried changing MAC address to match the old router ethernet address but no luck.
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 6:19 pm
by ispyisail
need gargoyle version number
new screen shots of your gargoyle config pages
e.g.
use greenshot with imgur for screen shots
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 6:23 pm
by ispyisail
also need to look at a DNS problem
Code: Select all
C:\Users\user>ping 8.8.8.8
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=32ms TTL=55
Reply from 8.8.8.8: bytes=32 time=31ms TTL=55
Reply from 8.8.8.8: bytes=32 time=50ms TTL=55
Reply from 8.8.8.8: bytes=32 time=32ms TTL=55
vs
Code: Select all
C:\Users\user>ping google.com
Pinging google.com [202.124.127.147] with 32 bytes of d
Reply from 202.124.127.147: bytes=32 time=10ms TTL=58
Reply from 202.124.127.147: bytes=32 time=23ms TTL=58
Reply from 202.124.127.147: bytes=32 time=19ms TTL=58
Reply from 202.124.127.147: bytes=32 time=18ms TTL=58
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 7:39 pm
by hfandy
Thank you for your reply, attached the status page and the connection configuration page.
For the DNS test, Pinging 8.8.8.8 is timed out while pinging google.com gave the message "Ping request couldn't find the host google.com check the name and try again"
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 7:52 pm
by ispyisail
Can you try 1.6.2 just in case its a firmware problem?
Re: No IP assigned from Modem
Posted: Sat Aug 22, 2015 7:57 pm
by ispyisail
also if you bypass your gargoyle router direct to you PC
e.g. Unplug the cable from the WAN port. Plug direct into PC
Screen shot of
When plugged in, disable then re-enable network
Re: No IP assigned from Modem
Posted: Sun Aug 23, 2015 10:31 am
by hfandy
Thank you for your support, the problem was the method of connection as it had to be PPPoE, once it was set every thing is working fine.
Re: No IP assigned from Modem
Posted: Sun Aug 23, 2015 2:47 pm
by ispyisail
OK
I didn't think of that