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connected the modem directly to my Xbox

Posted: Sun Jun 29, 2014 5:56 am
by divsyan
I have a new Xbox 360 and I'm trying to connect to Xbox Live for the first time. I have Comcast Cable internet which is connected directly to the modem from the wall jack. I have connected the modem directly to my Xbox via an internet cable. My Xbox is brand new so none of the factory settings have been changed, i.e. IP address and DNS is set to automatic. When I run the Xbox Live Test I get the following: Network adapter-wired, IP address-confirmed, DNS-failed. Before anyone suggests it I have already tried power cycling the modem and it didn't work. Is there any solution?
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Re: connected the modem directly to my Xbox

Posted: Sun Jun 29, 2014 7:52 am
by Rog66
try setting the dns server on the x-box to googles (or another public dns server) 8.8.8.8 or 8.8.4 4 to see if that fixes it.