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Bandwidth Distribution Percentages Askew
Posted: Mon Aug 14, 2017 2:06 pm
by mrroute
After a while on the Bandwidth Distribution page, the percentages go off...
http://imgur.com/6nRUgkf
Refreshing the page in the browser corrects the issue temporarily. I usually have one browser tab set to this page and return to it every now and then while browsing on other tabs.
Re: Bandwidth Distribution Percentages Askew
Posted: Tue Aug 15, 2017 4:12 am
by Lantis
Can you give a reproducible time frame for this to occur?
I expect your login session is expiring and hence it can no longer retrieve the data from the router.
Happy to test it if you can tell me how long
Re: Bandwidth Distribution Percentages Askew
Posted: Tue Aug 15, 2017 8:04 am
by mrroute
It just started happening after about 5 minutes. My session is set for 12 hours. I can go to other tabs and come back and the percentages can be wrong or I can open a window on top of the browser window...such as "Snipping Tool", and close it and the percentages are wrong.
The Bandwidth Distribution pie chart does not show these askew percentages, however, it stops showing newly connected devices. The table showed 7 devices and the pie chart only showed 3. Also, I had two devices in both (pie chart and table) this morning that were no longer in the building since the night before. I had to reboot the router to remove them.
Re: Bandwidth Distribution Percentages Askew
Posted: Tue Aug 15, 2017 8:14 am
by Lantis
After it begins showing you these errors, can you please provide a system log (logread) and browser errors (F12) from the developer console?
Re: Bandwidth Distribution Percentages Askew
Posted: Tue Aug 15, 2017 12:37 pm
by mrroute
Where do I type "logread"?
One I enter F12, where are the errors?
Re: Bandwidth Distribution Percentages Askew
Posted: Tue Aug 15, 2017 6:20 pm
by Lantis
You probably can't do either of those from a mobile device (hence my question about the problem on other machines).
viewtopic.php?f=8&t=8505
https://developer.mozilla.org/en/docs/T ... le_logging
Ctrl+Shift+J
Re: Bandwidth Distribution Percentages Askew
Posted: Wed Aug 16, 2017 7:18 am
by mrroute
Tried both Putty and WinSCP. Both give me "connection refused". I'm using my desktop and I'm able to ping the router and get to the web interface from it. It must be the modem itself blocking the connection.
Re: Bandwidth Distribution Percentages Askew
Posted: Wed Aug 16, 2017 8:12 am
by Lantis
If you can't provide me error logs, i can't begin to guess a solution for you.
Sorry.
Re: Bandwidth Distribution Percentages Askew
Posted: Wed Aug 16, 2017 10:58 am
by d3fz
mrroute wrote:Where do I type "logread"?
One I enter F12, where are the errors?
There's another way to provide a "logread" (system log).
1) Go to "System > Plugins".
2) Install "logread for Gargoyle" plugin.
3) Now go to "System Logs".
4) That's a "logread". Simply copy all and paste it here (inside a code tag, please)
e.g.
Re: Bandwidth Distribution Percentages Askew
Posted: Wed Aug 16, 2017 11:47 am
by mrroute
Remote SSH access is disabled in the interface. I had to enable it. Now I can get in. I'll paste the logs the next time I see the issue.