Page 4 of 5

Re: Internet drops on WR1043ND

Posted: Sun Jun 07, 2015 1:02 am
by dlogictech
Status Update:
As per IspyIsail suggestion to do a failsafe reset and retest, I attempted to perform a "Restore Default Configuration".
I was not successful, so I decided to re-install the same firmware "Gargoyle Version:1.7.X (Built 20150604-0528 git@e7e4e5e)" over the already installed one but without the attempt to preserve settings.

After successful re-installation, I configured only minimal settings, specific to my network.
Results after 24 hours: No reboots... Yahoo :D
It is possible that preserving settings from a previous firmware revision of 1.7.0 to 1.7.1 had something to do with the reboots.
Similarly, when I upgraded and preserved the settings from 1.7.1 to 1.7.X (currently installed)

Now I will proceed to slowly add more configuration settings and monitor the progress.

Updates to follow in the next 24 hours...

Re: Internet drops on WR1043ND

Posted: Mon Jun 08, 2015 1:30 am
by dlogictech
Update.
Well, after another 24 hours no reboots with additional settings added.
I will add more custom settings and continue to monitor.
next update will be approximately 24 hours from now.

Re: Internet drops on WR1043ND

Posted: Mon Jun 08, 2015 5:39 am
by ispyisail
Thanks

keep us updated

Re: Internet drops on WR1043ND

Posted: Mon Jun 08, 2015 8:21 pm
by dlogictech
Early status update:
Today the router rebooted over 5 times according to my kids as the experienced internet disruptions after school. I also experienced this when I connected to the network when I got home.
The only changes that were made were the adding of some "Static IP Address"
Static IP Address list.JPG
And adding a Quota entry:
Active Quota.JPG
Quota details.JPG
I will be removing the Quotas and continue to monitor the situation.

Re: Internet drops on WR1043ND

Posted: Tue Jun 09, 2015 9:11 pm
by dlogictech
Status update:
Well, I definitely found the setting that causes my router to reboot when performing a speedtest.

After 24 hours of no reboots, I added one setting and that is the Quotas.
Quotas.JPG
Quotas Details.JPG
It is after I added this entry that the router will reboot during a speedtest.
I can reproduce this issue very easily by going to this speedtest site:
http://www.dslreports.com/speedtest
and performing a test with CABLE as the connection type as this is what I have. at the time of this post, I have been able to reproduce the reouter reboots, at least 1 reboot for every 2 speedtests.

I really hope that you can reproduce this issue so that the problem can be identified and fixed.
Otherwise I will be forced to downgrade my D-Link DIR-835 Rev. A1 to v1.6.2 as this issue is not in that release. :cry:

As I was writing this update, the router rebooted and there were 2 others on the network both were using "Google Docs" editing their homework.
:cry:

Re: Internet drops on WR1043ND

Posted: Tue Jun 09, 2015 9:17 pm
by ispyisail
Thanks

Re: Internet drops on WR1043ND

Posted: Tue Jun 09, 2015 9:25 pm
by Lantis
I have a suggestion, and no idea if it will fix it or not but it may be worth a try (maybe after the kids finish their homework :P)

Can you setup enable QoS both upload and download.
In each make One class called Throttle

Make the throttle class 1%
In the throttle class make the maximum bandwidth setting what you are trying to do in the quotas section (be mindful that here it is Kbps not KB/s).
Set the default class to normal.

Now on your quotas page, under throttling it should let you set it to a class instead of a speed.

See if that produces the crashes also. That is the only difference between my setup and yours and I wasn't able to reproduce your crash. In essence this achieves the same outcome as what you are doing, just a different way.

Re: Internet drops on WR1043ND

Posted: Tue Jun 09, 2015 9:28 pm
by dlogictech
Just an FYI... (You guys are "Awesome" I truly think that this is the best router firmware available without breaking the bank to buy one.)

Here are 2 successful speedtest results:
http://www.speedtest.net/
successful speedtest.JPG
http://www.dslreports.com/speedtest
successful dslreports speedtest.JPG

Re: Internet drops on WR1043ND

Posted: Tue Jun 09, 2015 9:44 pm
by dlogictech
Lantis wrote:I have a suggestion, and no idea if it will fix it or not but it may be worth a try (maybe after the kids finish their homework :P)

Can you setup enable QoS both upload and download.
In each make One class called Throttle

Make the throttle class 1%
In the throttle class make the maximum bandwidth setting what you are trying to do in the quotas section (be mindful that here it is Kbps not KB/s).
Set the default class to normal.

Now on your quotas page, under throttling it should let you set it to a class instead of a speed.

See if that produces the crashes also. That is the only difference between my setup and yours and I wasn't able to reproduce your crash. In essence this achieves the same outcome as what you are doing, just a different way.

I certainly will try this method, and yes after the kids finish their homework... :)

I will report the results most likely in another 24 hours or so...

Re: Internet drops on WR1043ND

Posted: Thu Jun 11, 2015 12:44 am
by dlogictech
Status update:
The QoS method of limiting bandwidth seems to work.
Well it has been over 24 hrs without any reboots but when there is lots of traffic I get high ping times:
Reply from 192.168.x.1: bytes=32 time<764ms TTL=64
Reply from 192.168.x.1: bytes=32 time<805ms TTL=64
Reply from 192.168.x.1: bytes=32 time<954ms TTL=64

I am a bit concerned that configuring the throttle this way that will never be able to use my full bandwidth when I have not met the criteria of my daily limit.
Meaning I can only set the "FAST" rate to a percentage minus the "THROTTLE" rate. Both of which must add up to 100%
I can't upload any pictures today so cannot show you. I will upload them at a later date.