Losing WAN connectivity

Report problems and success stories with Gargoyle on various hardware platforms.

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bpant
Posts: 3
Joined: Thu Aug 01, 2019 1:38 am

Losing WAN connectivity

Postby bpant » Sat Nov 16, 2019 7:20 am

Hello

I am using NEWIFI router, uses MTK7620A chips. Its model number is known as : Newifi Y1.
While Wifi 2.4Ghz is pretty stable but it is completely loses internet after few hours of operation. Gargoyle is connected via "DHCP wired" to another router.


Steps to reproduce the problem

a. Start Gargoyle on 2.4 Ghz Wif and check Internet connectivity is working.
b. Disconnect the WAN ethernet connection for 2 minutes and then connect it back
c. While Wifi connectivity is intact, Internet connectivity is not restored

Workaround
a. Power cycle the Gargoyle sometimes fixes the problem. Say 6 out of 10 times.
b. "Restore Default Configuration", always fixes the problem.



I am able to login into router web interface/Telnet and winscp, hence happy to provide any logs .

Modem Firmware gargoyle_1.11.0-ramips-mt7620-y1-squashfs-sysupgrade.bin
Thanks for all your help in advance

RomanHK
Posts: 473
Joined: Sat May 04, 2013 4:18 pm
Location: Czech Republik

Re: Losing WAN connectivity

Postby RomanHK » Sat Nov 16, 2019 8:08 am

This could be an IMG/NAT problem.
Install the latest release since @ispyisail 1.11.X where this problem (and many others) should be solved: viewtopic.php?f=14&t=12159
Turris Omnia with Gargoyle 1.12.0
Linksys WRT3200ACM with Gargoyle 1.12.0
TL-WR1043ND v2 with Gargoyle 1.10.0

bpant
Posts: 3
Joined: Thu Aug 01, 2019 1:38 am

Re: Losing WAN connectivity

Postby bpant » Sat Nov 16, 2019 9:22 am

Thanks. 1.11.X seems to have fixed the problem. I would continue monitoring it. Thanks again.

bpant
Posts: 3
Joined: Thu Aug 01, 2019 1:38 am

Re: Losing WAN connectivity

Postby bpant » Sun Nov 24, 2019 1:19 am

Hello All,
The problem started to appear again with the new firmware

Modem Firmware gargoyle_1.11.X-ramips-mt7620-y1-squashfs-sysupgrade.bin

Any help would be appreciated.
Cheers

Lantis
Moderator
Posts: 5211
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Losing WAN connectivity

Postby Lantis » Sun Nov 24, 2019 1:54 am

When the problem happens, can you please run the following from the command line of the router:

Code: Select all

ping 8.8.8.8
nslookup www.google.com


and the same from the command line of a client connected to the wifi, and in addition:

Code: Select all

ping 192.168.1.1

or substitute your router's IP
Routers: Various ar71xx/mvebu/x86-64
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases


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