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All QoS settings disappeared

Posted: Fri Dec 07, 2012 6:16 am
by P-O
Hi!

1. I added a new Service class for my Xbox 360 and Saved changes, everything OK.

2. I added a classification Rule for the Xbox360 IP and choosed "Set Service Class to" "Xbox360"

3. I changed the min BW on the Xbox 360 class.

Something happened in step 2 or 3 and I am not 100% sure if I did point 3 at all but sudenly all services classes were gone except VoiP and no classification rules at all.

Unfortunately I have missed to do a backup so I had to reset to default and add all stuff again including all DHCP assignments.

Update:

I repeated step 1 & 2 both up and download. It seems to work:
This means that something probably happend in step 3 or randomly in step 2.

Re: All QoS settings disappeared

Posted: Fri Dec 07, 2012 9:52 pm
by raz
Common issue, no work arounds. Best bet is to always have a backup before using the config page.

Reference: http://www.gargoyle-router.com/phpbb/vi ... =12&t=2677

Re: All QoS settings disappeared

Posted: Mon Dec 10, 2012 11:38 pm
by Dev_BR
Happens here too.
I have a suspicion. Maybe it happens when there is more than one page opened in the router HTTP server.
For example, a page in the System and in another Firewall.
While the router saves the settings of QoS, another page accesses (refresh) the same data and corrupts them.

Re: All QoS settings disappeared

Posted: Mon Feb 18, 2013 9:18 am
by powerlogy
Before saving option, open a another the qos page.If it fails you can save options from other browser window or tab.Use firefox, chrome fails to save at there too much.