Bandwidth Distribution Percentages Askew

Report issues relating to bandwith monitoring, bandwidth quotas or QoS in this forum.

Moderator: Moderators

mrroute
Posts: 31
Joined: Thu Jun 22, 2017 7:52 am

Bandwidth Distribution Percentages Askew

Post by mrroute »

After a while on the Bandwidth Distribution page, the percentages go off...

http://imgur.com/6nRUgkf

Refreshing the page in the browser corrects the issue temporarily. I usually have one browser tab set to this page and return to it every now and then while browsing on other tabs.

Lantis
Moderator
Posts: 6753
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Bandwidth Distribution Percentages Askew

Post by Lantis »

Can you give a reproducible time frame for this to occur?
I expect your login session is expiring and hence it can no longer retrieve the data from the router.

Happy to test it if you can tell me how long
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.

mrroute
Posts: 31
Joined: Thu Jun 22, 2017 7:52 am

Re: Bandwidth Distribution Percentages Askew

Post by mrroute »

It just started happening after about 5 minutes. My session is set for 12 hours. I can go to other tabs and come back and the percentages can be wrong or I can open a window on top of the browser window...such as "Snipping Tool", and close it and the percentages are wrong.

The Bandwidth Distribution pie chart does not show these askew percentages, however, it stops showing newly connected devices. The table showed 7 devices and the pie chart only showed 3. Also, I had two devices in both (pie chart and table) this morning that were no longer in the building since the night before. I had to reboot the router to remove them.

Lantis
Moderator
Posts: 6753
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Bandwidth Distribution Percentages Askew

Post by Lantis »

After it begins showing you these errors, can you please provide a system log (logread) and browser errors (F12) from the developer console?
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.

mrroute
Posts: 31
Joined: Thu Jun 22, 2017 7:52 am

Re: Bandwidth Distribution Percentages Askew

Post by mrroute »

Where do I type "logread"?

One I enter F12, where are the errors?

Lantis
Moderator
Posts: 6753
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Bandwidth Distribution Percentages Askew

Post by Lantis »

You probably can't do either of those from a mobile device (hence my question about the problem on other machines).
viewtopic.php?f=8&t=8505

https://developer.mozilla.org/en/docs/T ... le_logging
Ctrl+Shift+J
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.

mrroute
Posts: 31
Joined: Thu Jun 22, 2017 7:52 am

Re: Bandwidth Distribution Percentages Askew

Post by mrroute »

Tried both Putty and WinSCP. Both give me "connection refused". I'm using my desktop and I'm able to ping the router and get to the web interface from it. It must be the modem itself blocking the connection.

Lantis
Moderator
Posts: 6753
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: Bandwidth Distribution Percentages Askew

Post by Lantis »

If you can't provide me error logs, i can't begin to guess a solution for you.
Sorry.
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.

d3fz
Posts: 277
Joined: Sun Aug 28, 2016 7:34 pm

Re: Bandwidth Distribution Percentages Askew

Post by d3fz »

mrroute wrote:Where do I type "logread"?

One I enter F12, where are the errors?
There's another way to provide a "logread" (system log).

1) Go to "System > Plugins".
2) Install "logread for Gargoyle" plugin.
3) Now go to "System Logs".
4) That's a "logread". Simply copy all and paste it here (inside a code tag, please)

e.g.

Code: Select all

"logread info"
TP-Link Archer C7 v2 - Gargoyle 1.12.X
TP-Link WR842ND v2 - Gargoyle 1.10.X
TP-Link RE450 AC v2 - Stock FW 1.0.4
TP-Link WA850RE v1.2 - LEDE 17.01.1

mrroute
Posts: 31
Joined: Thu Jun 22, 2017 7:52 am

Re: Bandwidth Distribution Percentages Askew

Post by mrroute »

Remote SSH access is disabled in the interface. I had to enable it. Now I can get in. I'll paste the logs the next time I see the issue.

Post Reply