WNDR3700v4 Wireless Dropouts *UPDATE*

Report wireless and/or network connectivity problems in this forum.

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whataboutnow
Posts: 45
Joined: Tue Apr 07, 2020 6:29 pm

WNDR3700v4 Wireless Dropouts *UPDATE*

Post by whataboutnow »

further to my earlier post, my wireless has dropped out again but this time i have logs...

additional information:

had the same prob on 1.10, recenly upgraded to 1.12 Was sleeping for a few hours and when i woke up none of my wireless devices had a connection. when it disconnects the wlan is not visable on any devices for approx 5 minutes. It then becomes visable but attempting to connect does
nothing until i reboot the router. I'm using 2.4Ghz and the light remains green on the router. I still have WAN connection as my ddns client is updating fine and i can connect to the routers VPN server, login and reboot the router which restores the wireless connectivity.

My devices (4 wireless and 1 Wired) are occasionally re-requesting DHCP, like this:

Code: Select all

Sat Apr 11 13:14:09 2020 daemon.info dnsmasq-dhcp[3327]: DHCPREQUEST(br-lan) 192.168.1.23 2e:87:12:cf:27:89
Also, I occasionally get this warning:

Code: Select all

at Apr 11 13:56:18 2020 daemon.warn dnsmasq[3327]: possible DNS-rebind attack detected: 
My dns client is configured in the router to check update every 20 mins and force update every 3 days.

I think this might be when the WLAN connection dropped:

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Sat Apr 11 15:45:48 2020 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED 58:04:54:d0:e5:c9
Sat Apr 11 15:45:48 2020 daemon.info hostapd: wlan0: STA 58:04:54:d0:e5:c9 IEEE 802.11: disassociated due to inactivity
Sat Apr 11 15:45:49 2020 daemon.info hostapd: wlan0: STA 58:04:54:d0:e5:c9 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Sat Apr 11 15:45:59 2020 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED a0:4e:a7:95:15:c2
Sat Apr 11 15:45:59 2020 daemon.info hostapd: wlan0: STA a0:4e:a7:95:15:c2 IEEE 802.11: disassociated due to inactivity
Sat Apr 11 15:46:00 2020 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED 2e:87:12:cf:27:89
Sat Apr 11 15:46:00 2020 daemon.info hostapd: wlan0: STA 2e:87:12:cf:27:89 IEEE 802.11: disassociated due to inactivity
Sat Apr 11 15:46:00 2020 daemon.info hostapd: wlan0: STA a0:4e:a7:95:15:c2 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)
Sat Apr 11 15:46:01 2020 daemon.info hostapd: wlan0: STA 2e:87:12:cf:27:89 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE)

I'd be very grateful for any help as this is really frustrating now. hopefully i'll be awake the next time it drops and can provide the log from immediately before and afterwards.

many thanks :)

full log dump incase it's useful, i got this when i logged in via VPN to reboot: tried to attach .rar but it hasn't shown up so i've clouded it. https://bit.ly/2RuXW4J

ispyisail
Moderator
Posts: 5185
Joined: Mon Apr 06, 2009 3:15 am
Location: New Zealand

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by ispyisail »

At some point you will need to do a fresh router reset.

Its a pain in the butt but fixes 50% of all problems (In my opinion)

Don't use a backup file or preserve settings

RomanHK
Posts: 794
Joined: Sat May 04, 2013 4:18 pm
Location: Czech Republik

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by RomanHK »

If you often disconnect the WiFi client due to no activity, you need to set the client "power save" - this will increase the battery consumption. It varies on each system and sometimes it is necessary to use the application.
Turris Omnia with OpenWrt 21.02 - Tested
Linksys WRT3200ACM with Gargoyle 1.13.x
TL-WR1043ND v2 with Gargoyle 1.10.0

http://gargoyle.romanhk.cz custom builds by gargoyle users

whataboutnow
Posts: 45
Joined: Tue Apr 07, 2020 6:29 pm

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by whataboutnow »

ispyisail wrote:
Sat Apr 11, 2020 7:44 pm
At some point you will need to do a fresh router reset.

Its a pain in the butt but fixes 50% of all problems (In my opinion)

Don't use a backup file or preserve settings
Thanks for the reply - the config was a clean install done only hours earlier.
I had set up the following things, in this order:

Dark One theme
DDNS (check interval 20mins, forced update 3days)
VPN server
Port Forwards
Enforced DHCP address (select hostname/MAC from currently connected hosts)
Logread for Gargoyle plugin from plugins page.

I have reset again and have only reconfigured:

DDNS
OpenVPN Server
One Dark Theme
Removed all but 2 single port forwards
Set static IP's on my devices rather than the router DHCP page
Logread for Gargoyle Plugin.


WLAN has stayed up for now, I will update with further info if it drops again.

Many thanks

whataboutnow
Posts: 45
Joined: Tue Apr 07, 2020 6:29 pm

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by whataboutnow »

RomanHK wrote:
Sat Apr 11, 2020 10:54 pm
If you often disconnect the WiFi client due to no activity, you need to set the client "power save" - this will increase the battery consumption. It varies on each system and sometimes it is necessary to use the application.
Sorry do you mean on my actual devices like "allow this device to turn off this device to save power", in network properties? I have that disabled on my windows machine as I also use Wake On LAN. My other devices are android and are set to keep WiFi active.

If that's not what you meant, I'm sorry about that, could you please give me any more information?

Many Thanks :)

Lantis
Moderator
Posts: 6753
Joined: Mon Jan 05, 2015 5:33 am
Location: Australia

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by Lantis »

Enforced DHCP address (select hostname/MAC from currently connected hosts)

will probably give you the most problems.
http://lantisproject.com/downloads/gargoyle_ispyisail.php for the latest releases
Please be respectful when posting. I do this in my free time on a volunteer basis.

RomanHK
Posts: 794
Joined: Sat May 04, 2013 4:18 pm
Location: Czech Republik

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by RomanHK »

:idea: Look at the router via ssh in the /etc/config/wireless file and change the value (if there is no value, add a line):

Code: Select all

option disassoc_low_ack '0'
https://forum.openwrt.org/t/solved-deau ... onds/16294

Maybe it helps.
Turris Omnia with OpenWrt 21.02 - Tested
Linksys WRT3200ACM with Gargoyle 1.13.x
TL-WR1043ND v2 with Gargoyle 1.10.0

http://gargoyle.romanhk.cz custom builds by gargoyle users

whataboutnow
Posts: 45
Joined: Tue Apr 07, 2020 6:29 pm

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by whataboutnow »

Yeah I thought the enforced DHCP might be problematic so I have manually configured the addresses in each of my devices and removed them from the DHCP settings page. I have also checked for option disassoc_low_ack '0' which was already present. I will be monitoring for any further dropouts and will update if any occur.

Thanks again 🙏

whataboutnow
Posts: 45
Joined: Tue Apr 07, 2020 6:29 pm

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by whataboutnow »

Hello :)

OK so I'm no further forward with this :(
Fresh install of 1.12 and still getting wireless dropouts,
I can restart it by issuing the command "wifi up" and it returns to normal but it's becoming a bit of a pain if I am not at home.

Is there anything else I can provide you with apart from my logs that would be of any use for diagnostics?

I think if it continues, I might go back to 1.10 and see if it still occurs
I can then determine if its my hardware (possible) or part of the 1.12 firmware (maybe). I I'm really starting to think it might be the firmware as this didn't occur at all before I upgraded.

Thanks for the time and effort 👍

ektus
Posts: 243
Joined: Sun Aug 11, 2013 2:26 am
Location: Germany

Re: WNDR3700v4 Wireless Dropouts *UPDATE*

Post by ektus »

You could install the ping watchdog and use it to automatically restart wifi in case the router detects loss of connection to a wifi peer.

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